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Badges and verifications
Every badge on a Wyndy profile and what earns it.
On this page
- Sitter badges
- The Wyndy Verified checklist
- Numbers on a sitter's profile
- Labels on applicants
- The shared profile card
- Parent badges
- The parent checklist
- Numbers on a family's profile
- Families represented by a partner
- How sitter and parent checks compare
- Good to know
- Questions
- How do I get the ID Verified badge as a parent?
- Can a sitter be on Wyndy without Background-checked?
- Does Wyndy check a sitter's CPR certification?
- Why does a sitter show years of experience instead of bookings?
- Related
Badges on a Wyndy profile tell you what's been checked and what someone has done on Wyndy. Each one comes from a real check or a real record, so nobody can add or buy a badge themselves.
Sitters and parents carry different badges, because they go through different checks. Sitters pass a background check and an application review. Parents verify their ID. Tap any badge on a profile to see what it covers.
Sitter badges
| Badge | Where you see it | What it means | What earns it |
|---|---|---|---|
| Verified checkmark | Next to the sitter's name at the top of their profile | The sitter is approved to work on Wyndy. | Passing the full application and background check. |
| Background-checked | In the row of numbers under the sitter's photo, framed by laurels | "{Name} passed Wyndy's application review, identity and SSN trace, criminal records check and sex offender registry check." | Every approved sitter has it. Swipe up on it to see each check. |
| Wyndy Verified card | The Wyndy Verified section of the profile | A card with a Verified emblem, the sitter's name and "Joined {Month Year}". | Every approved sitter has it. |
| Wyndy Member | On the sitter's Wyndy Verified card | The sitter has an active sitter subscription. | Subscribing. See Sitter subscription. |
| College verified | Its own row under the Wyndy Verified checks, next to the sitter's college | Wyndy confirmed the sitter attends or attended that college. | The National Student Clearinghouse, a school .edu email address, or an uploaded document such as an acceptance letter. |
| ID Verified | On the sitter's own Me tab | The sitter's identity was confirmed as part of their background check. | Being an approved sitter. |
The Wyndy Verified checklist
The Wyndy Verified section opens with "Every sitter on Wyndy completes a multi-step verification before they can work with families." Each row opens to say what it covers.
| Check | What it covers |
|---|---|
| Application review | "Our team manually reviews every application, including childcare experience, written responses, and references." |
| Identity & SSN trace | Run through Sterling. It uses a Social Security Number and data from more than 10,000 sources to confirm identity and find past addresses, so the right places get searched. |
| Criminal records check | National, state and county databases, with any possible match checked against official court records. |
| Sex offender registry | A search of the Family Watchdog national database of public sex offender registries. |
| The sitter's college, College verified | Shown when the sitter has a college on file. Confirmed through the National Student Clearinghouse, a school .edu email, or an uploaded document. |
See Sitter background checks for the full process.
Numbers on a sitter's profile
| What you see | What it means |
|---|---|
| "★ 4.9" and "rating" | The sitter's average rating from families, out of 5. On the reviews screen it says how many ratings it's based on, such as "12 ratings". |
| "New" and "to Wyndy" | The sitter hasn't been rated yet. Tap it: "{Name} is new to Wyndy and hasn't been rated yet." |
| "{n} bookings" | Jobs the sitter has completed on Wyndy. It shows once a sitter has 10 or more, or when they have bookings and no prior experience listed. |
| "{n}+ yrs" and "experience" | Years of childcare experience, shown instead of bookings for sitters with fewer than 10. |
Further down, the experience card splits this into On Wyndy ("Joined {Month Year}") and Before Wyndy, which is marked "self reported". A sitter with no Wyndy jobs yet shows "New to Wyndy".
Labels on applicants
When sitters apply to your job, each applicant card has short reasons under the name.
| Label | What it means |
|---|---|
| "Free at your time" | Shown on every applicant: they applied, so they've said they're available. |
| "New to Wyndy" | They haven't completed a Wyndy job yet. Some cards add "Be {Name}'s first family." |
| "{rating} from {n} families" | Their average rating and how many families rated them. |
| "{n} bookings on Wyndy" | Jobs they've completed on Wyndy. |
| "Applied {time} ago" | When they applied, such as "Applied 2h ago" or "Applied yesterday". |
| Highest rated | On the top applicant, when their rating is higher than every other applicant's. |
| Most experienced | On the top applicant, when they have more Wyndy bookings than every other applicant. |
| ❤️ in the push title | The sitter who applied is one of your favorites. |
The shared profile card
When a sitter shares their profile, the card reads Wyndy Sitter with Background checked, plus their rating (or "New") and their bookings or experience. See Sharing your profile.
Parent badges
| Badge | Where you see it | What it means | What earns it |
|---|---|---|---|
| ID Verified | In the row of numbers on the family's profile, framed by laurels, and on the parent's own Me tab | "{Name} verified their identity with a government ID, a selfie match and their phone number." | The one-time ID check. See ID verification for parents. |
| ID Verified card | The Wyndy Verified section of the family's profile | A card with a Verified emblem, the parent's name and "Joined {Month Year}". | The ID check. |
| Wyndy Member | On the family's profile, as sitters see it | "{Name}'s family has an active Wyndy membership." | An active membership. See Wyndy Membership. |
| "Not yet verified" | On a family's profile, as sitters see it | The parent hasn't finished the ID check. | Nothing yet. It goes away once they verify. |
| Verify Your ID or Verification in Progress | On the parent's own profile | You haven't verified yet, or your check is still being processed. Tap Verify Your ID to start. | Not a badge. It's a reminder on your own profile only. |
The parent checklist
A family's Wyndy Verified section opens with "Every family on Wyndy verifies their ID before they can book or message a sitter."
| Check | What it covers |
|---|---|
| Government ID scan | The parent scanned a government photo ID, which "our identity verification partner checked to make sure it's genuine." |
| Selfie match | "A live selfie was matched against the photo on their ID, so the person on this account is the person on the ID." |
| Phone number verified | "Every Wyndy account signs in with a phone number confirmed by a one-time code." |
Numbers on a family's profile
A family's profile can show their average rating from sitters ("★ 4.8" and "rating"), how many bookings they've completed, and the year they joined ("2025" and "joined"). Each number only appears once there's something to show.
Families represented by a partner
Some jobs are posted by an organization that works with Wyndy on a family's behalf. Sitters see Verified Partner on those families. The app explains that the job "is posted by {organization}, a Wyndy partner" and that the organization "verifies each family they represent."
How sitter and parent checks compare
On a profile's verification section, tap Learn the differences between sitter and parent verification. It shows both side by side.
| Sitters | Parents | |
|---|---|---|
| Badge | Background checked | ID Verified |
| Summary | "Sitters pass comprehensive background checks and must complete Wyndy's application process." | "Parents verify who they are with a robust identity check." |
| Checks | Application review, Identity & SSN trace, Criminal records check, Sex offender registry, Phone number, and any college a sitter lists | Government ID scan, Selfie match, Phone number |
Good to know
- Favorite and Favorited on a sitter's profile are buttons for your own Favorites list, not badges.
- A sitter's rating only shows once a family has rated them. Until then the profile says "New to Wyndy" instead of a number.
- Wyndy Member means different things on each side: a parent's membership, or a sitter's subscription.
- On a parent's own view of their profile, the Kids section carries the note "Only booked sitters can see this section." Sitters who haven't been booked don't see the section at all. That's a privacy rule, not a missing check.
Questions
How do I get the ID Verified badge as a parent?
Complete the one-time ID check. The app asks for it before your first booking, or the first time you message a sitter you haven't booked. You can also start it from Verify Your ID on your own profile.
Can a sitter be on Wyndy without Background-checked?
No. Every approved sitter has passed the checks behind it. A sitter can't apply to jobs until they're approved.
Does Wyndy check a sitter's CPR certification?
No. Certifications are self reported, and the profile says so.
Why does a sitter show years of experience instead of bookings?
The profile shows bookings once a sitter has 10 or more on Wyndy. Before that, their years of experience tell you more.
Related
Still stuck? Open the Wyndy app and go to Me, then Help, or contact the Wyndy team.