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Map of the app
Every tab, menu and setting, for parents and for sitters.
On this page
- Parents
- Jobs tab
- Inside a job
- Sitters tab
- Inbox tab
- Me tab
- Account settings (parents)
- Sitters
- Jobs tab
- Bookings tab
- Inbox tab
- Me tab
- Account settings (sitters)
- Screens both sides share
- Good to know
- Questions
- Where do I change my notification settings?
- I can't find my old jobs
- Where's the button to post a job?
- How do I get to my sitter profile from my parent profile?
- Related
This page lists every tab, menu row and setting in the Wyndy app, first for parents and then for sitters. Each row says where the item lives, what it does, and which docs page covers it in full.
The app has four tabs along the bottom for each profile. Parents see Jobs, Sitters, Inbox and Me. Sitters see Jobs, Bookings, Inbox and Me. If you have both profiles on one phone number, you switch between them from Me, then Account.
Parents
Jobs tab
Every job you've posted or booked lives in one feed, grouped by what needs doing first. See Your Jobs tab for the full walkthrough.
| Item | What it's for | Docs |
|---|---|---|
| Location pill (top left) | Shows and changes the area you're looking for care in. | Children and locations |
| Drafts banner | "{n} unfinished jobs are waiting in Drafts" when you left a post part way through. Tap it to pick one up. | Draft jobs |
| Happening now | Jobs whose scheduled time is under way. | During a job |
| Wrapping up | Jobs that have ended where your sitter hasn't confirmed their hours yet. | Job and booking statuses |
| Needs your attention | Applicants to review, hours to pay for, or a payment that didn't go through. | Applicants and booking |
| Upcoming jobs | Posted jobs still looking for a sitter, and booked jobs that haven't started. | Your Jobs tab |
| Past jobs | Your three most recent finished, cancelled or unfilled jobs, with See all for the rest. | Payments and receipts |
| Job card button | One action for the job's current state: Message, Review applicants, Confirm Booking, Review & pay, Try again, Find another sitter or View receipt. | Job and booking statuses |
| ⋯ on a job card | View job details and Cancel job. | Cancelling a job |
| Post a job button | Starts a new job post. | Posting a job |
Inside a job
Tapping a booked job opens its own screen. What it shows changes with the job: a live panel while it's happening, the cost before it, and the receipt after it.
| Item | What it's for | Docs |
|---|---|---|
| Status and next steps | A one-line status, such as "Maya is booked", with the steps that come next. | Job and booking statuses |
| Cost panel | Estimated total, what your sitter earns, and the fees. | Fees and charges |
| Message {Name} until {deadline} | Opens the chat, and tells you when it closes if you aren't a member. | Messaging |
| Add to calendar | Adds the job to your phone's calendar. It changes to In your calendar, or Update calendar if the job changed. | Your Jobs tab |
| Get help | Under Need a hand? during and right after a job: "If {Name} has not arrived yet, or something else is not right, we can step in." | Getting help |
| Receipt | After payment: Booked for, Time worked, your review, Share and Detailed PDF. | Payments and receipts |
| Questions about this charge? | Asks the Wyndy team about a payment on this job. | Payments and receipts |
| Actions menu | Message, Send a text message, Call, View booking details, View job posting, {Name} never arrived, Cancellation policy, Report a cancellation issue, Get help and Cancel. Only the ones that fit the job's state appear. | During a job |
| Wrap-up | After your sitter submits hours: check hours, rate, tip and Pay {amount} & finish. | Paying and tipping |
Sitters tab
| Item | What it's for | Docs |
|---|---|---|
| Tab icon | A heart. | Finding sitters |
| Chips: All, Previously booked, Favorites | Switch between sitters near you (where the tab opens), the sitters who've finished a job for you, and your favorites. A chip shows only when its list has someone in it, and with neither of your own lists there are no chips. | Finding sitters |
| Post a job card | Floats at the bottom when you have chips. Starts a job with the chip's list ticked on the Post to step. | Inviting specific sitters |
| Search for a sitter | The magnifying glass at the top right. Search by name. Before you type, it lists Most popular sitters. | Finding sitters |
| Location pill | The area the list is built around. | Finding sitters |
| Sort | Recently Active (the default), Bookings, Experience or Rating. | Finding sitters |
| Grid or list toggle | Big photo cards, or a compact list. | Finding sitters |
| Heart on a sitter | Adds or removes them from Favorites. | Reviews and favorites |
| Sitter profile | Favorite, Message, Share, Book, and a ⋯ menu with Report and Block. | Sitter profiles |
Inbox tab
Every conversation with a sitter. A dot on the tab means you have unread messages. See Messaging.
Me tab
The top of the tab shows your photo, your first name and last initial, and small pills for completed jobs, credit balance, the month you joined and ID Verified once your ID check is done. Edit Profile opens your family profile.
| Row | What it's for | Docs |
|---|---|---|
| Favorites | Opens the Sitters tab on the Favorites chip: the sitters you've hearted. | Reviews and favorites |
| Children | Add and edit your kids once, then pick them on each job. | Children and locations |
| Locations | Your saved addresses, with parking and meeting-spot notes. | Children and locations |
| Membership | Your plan. The subtitle reads "Renews {date}", "Member until {date}", "Active membership", "Renew to skip service fees" or "See membership options". | Wyndy Membership |
| Invite friends | "Give $20, get $20". Your referral link. | Credits and referrals |
| View Profile | Your family profile as sitters see it, and the place to edit it. | Your parent profile |
| Account | Settings, listed in the next table. | Accounts and signing in |
| Draft Jobs | Job posts you started and didn't finish. | Draft jobs |
| Help | Send a message to the Wyndy care team. | Getting help |
| Legal | Terms of use and Privacy Policy. | Terms and policies |
| Logout | Signs you out after "Are you sure you would like to logout?" | Accounts and signing in |
Account settings (parents)
Open Me, then Account. The screen is split into four groups.
| Group | Row | What it's for | Docs |
|---|---|---|---|
| Preferences | Notifications | Shows On or Off, and takes you to your phone's settings to change it. | Notifications |
| Preferences | School Code | Add a school so Wyndy donates to it when you book. | Credits and referrals |
| Booking | Payments | "Wyndy credit & job history": your credit, what you spent each year, and your completed jobs. | Payments and receipts |
| Booking | Blocked Sitters | Sitters you've blocked, with Unblock. | Blocking and reporting |
| Integrations | Planning Center | "Sync booked sitters to your org" for churches and groups. | Churches and groups |
| Manage account | Switch to Sitter Profile | "Find jobs as a Wyndy sitter" on the same phone number. | Switching between parent and sitter |
| Manage account | Delete Account | Starts account deletion, with a 30-day window to change your mind. | Deleting your account |
Sitters
Jobs tab
The tab has two parts at the top: Jobs (everything you can apply to) and Applied (jobs you've applied to). See Finding jobs.
| Item | What it's for | Docs |
|---|---|---|
| Location and distance badge | Where jobs are measured from, and how far you'll travel ("{n} mi"). | Locations and availability |
| Sort | Newest, Soonest, Nearest or Highest Pay. | Finding jobs |
| Calendar view | Jobs laid out by date. Tap a day to see its jobs, or "No jobs for this day". | Finding jobs |
| Reminder chips | Small cards at the top for your next booking: Upcoming job, Starting soon, Happening now, Confirm your hours, You got paid and Job canceled. | Job and booking statuses |
| Alerts banner | "Turn on alerts to never miss a job" with Enable, when notifications are off. | Notifications |
| Apply and Decline | Apply opens the job's commitment screen. Decline hides the job, with Undo. | Applying to jobs |
| Applied | Your applications, each with Remove application. | Applying to jobs |
Bookings tab
Jobs a family has booked you for, split into Active, Completed and Canceled. A dot on the tab means a booking you haven't opened yet.
| Item | What it's for | Docs |
|---|---|---|
| Address and Get directions | Opens Maps, Google Maps or Waze, or copies the address. | Working a job |
| Job summary | Tasks, children, pets, other adults, recent sickness, parking and meeting spot. | Working a job |
| Message and Contact | Chat with the family, or call or text them when their number is available. | Messaging |
| End job | Opens Confirm hours so you can submit your start and end times. | Working a job |
| Cancel job | In the ⋯ menu. Late cancellations count against your account. | Cancelling and reliability |
Inbox tab
Your conversations with families. A dot means unread messages. See Messaging.
Me tab
The top shows your photo, name, the month you joined and ID Verified. Edit Profile opens your sitter profile. The app version is printed at the bottom.
| Row | What it's for | Docs |
|---|---|---|
| Membership | Your sitter subscription. The subtitle reads "Renews {date}", "Member until {date}", "Active membership", "Renew your membership" or "Join Wyndy membership". | Sitter subscription |
| View Profile | Your profile as families see it, with editing and Share. | Your sitter profile |
| Earnings | Your Wyndy Balance, Transfer to Bank, and what you earned each year. | Getting paid |
| Locations & availability | Where you'll travel, how far, and which days and times you want job alerts for. | Locations and availability |
| Account | Settings, listed in the next table. | Accounts and signing in |
| Help | Send a message to the Wyndy care team. | Getting help |
| Logout | Signs you out. | Accounts and signing in |
Account settings (sitters)
| Group | Row | What it's for | Docs |
|---|---|---|---|
| Preferences | Notifications | Turn job alerts and other notifications on in your phone's settings. | Notifications |
| Preferences | Legal | Terms of use and Privacy Policy. | Terms and policies |
| Manage account | Switch to Parent Profile | "Book sitters as a Wyndy parent" on the same phone number. | Switching between parent and sitter |
| Manage account | Delete Account | Starts account deletion. | Deleting your account |
Screens both sides share
| Screen | When you see it | Docs |
|---|---|---|
| "Get started with Wyndy" | Signing in with your phone number, then "Enter the code we just texted you". | Accounts and signing in |
| Help | Me, then Help. "We're here for you." Parents pick Booking, Payments, Sitters, Account or Something else. Sitters pick Jobs, Payments, Bookings, Account or Something else. | Getting help |
| "You're Offline" | Your phone lost its connection. It clears on its own when you're back online. | Troubleshooting |
| "Can't reach Wyndy" | The app couldn't load when it opened. Tap Retry. | Troubleshooting |
| "Update Wyndy to continue" | Your version is too old to use. Tap Update the app. | Troubleshooting |
| "Account Suspended" | Your account is suspended. Contact Support or Logout. | Troubleshooting |
Good to know
- The tab names stay the same on iPhone and Android. Only the system screens, such as notification settings, differ by phone.
- Parents reach their Wyndy credit and job history under Account, then Payments. A parent's card is changed while booking or paying, not from a settings screen. Sitters reach their earnings from Me, then Earnings.
- The parent Legal row is on the Me tab. The sitter Legal row is inside Account.
- Tapping a push notification skips the menus and opens the job, booking or chat it's about.
Questions
Where do I change my notification settings?
Go to Me, then Account, then Notifications. The app hands you over to your phone's settings, because notifications are on or off for the whole app.
I can't find my old jobs
Parents: scroll to Past jobs on the Jobs tab and tap See all. Sitters: open the Bookings tab and pick Completed or Canceled.
Where's the button to post a job?
On the parent Jobs tab, at the bottom of the screen. You can also post from a sitter's profile, which shares the job with that sitter first.
How do I get to my sitter profile from my parent profile?
Go to Me, then Account, then Switch to Sitter Profile, and confirm with Yes, switch to sitter.
Related
Still stuck? Open the Wyndy app and go to Me, then Help, or contact the Wyndy team.