Wyndy docs

Wyndy connects families with college sitters who have passed a background check. Parents post a job, sitters apply, the parent books one in a tap, and payment, tips and reviews all happen in the app after the job. These docs explain every screen, button and rule in the app, for parents and for sitters.

Start here

Quick start for parents

Posting a job and booking cost nothing. You pay after the job, for the hours your sitter worked.

1. Download the app and tap Find childcare.

   Get Wyndy from the App Store or Google Play, enter your phone number and type the 6-digit code we text you.

2. Tap Create account and set it up.

   Tell us where you need care, your name, email and a profile photo. Then start your membership: the free trial, or a paid plan that comes with Wyndy credit.

3. Tap Post a job.

   Pick the time, the kids, the place and a rate, then tap Post Job. Nearby sitters are notified. See Posting a job.

4. Review who applies.

   Each applicant shows up on your job with their profile, reviews and verifications. See Applicants and booking.

5. Tap Confirm Booking on the sitter you want.

   They're booked right away. The first time, you add a card and verify your ID.

6. Message your sitter and get ready.

   Chat in the app, and watch for reminders the day before and two hours before.

7. Check the hours, tip and tap Pay & finish.

   After the job, your sitter submits their hours. You review them, add a tip and pay. See Paying and tipping.

Read the full quick start for parents

Quick start for sitters

When a family books you, the job is yours right away, so apply only to jobs you're ready to work.

1. Download the app and tap I'm a sitter.

   Get Wyndy from the App Store or Google Play, enter your phone number and the 6-digit code we text you.

2. Tap Apply now and complete the application.

   Your details, your experience, a profile photo and bio, the background check, the sitter subscription and your college. See Applying to Wyndy.

3. Wait for your approval.

   Review takes 2 to 3 business days on average. You'll get a push notification when you're approved.

4. Set where and when you can work.

   Choose your locations, how far you'll travel and your weekly availability, then browse the Jobs tab.

5. Tap Apply on a job.

   Confirm each commitment, sign, and tap Confirm and apply. See Applying to jobs.

6. Work the job and tap End job.

   Get directions, message the family, then confirm your hours when you're done.

7. Get paid and tap Transfer to Bank.

   When the family pays, the money lands in your Wyndy balance. Move it to your bank whenever you like. See Getting paid.

Read the full quick start for sitters

What you'll see in the app

Parents land on Jobs, with every job grouped by what it needs next. Sitters land on their own Jobs tab, a list of jobs near them that they can apply to.

By task

Every section

Get started What Wyndy is, how a job works from post to payment, and the quickest way in for parents and sitters. Read Guides Start-to-finish guides for common situations, from a first date night to weekly nanny care. Read For parents Posting jobs, choosing and booking sitters, paying and tipping, and the membership. Read For sitters Applying, finding jobs, working them and getting paid. Read Messaging and safety Messaging, background checks, ID verification, blocking and privacy. Read Account and help Fees, notifications, getting help and deleting your account. Read Reference Every screen, status, badge, notification and number in the app. Read

Prices and plans

Every fee, the parent membership and the sitter subscription are on one page: Wyndy pricing. The docs pages that involve money, such as Paying and tipping and Membership, show the same numbers.

Getting help

Search these docs with the box above, or press / on any docs page. In the app, go to Me, then Help. During a job, open the job and tap Get help. You can also contact the Wyndy team.