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Credits and referrals
Wyndy credit, Give $20, Get $20, and school codes.
On this page
Wyndy credit is money on your account that comes off your next job automatically when you pay. The main way to earn it is Give $20, Get $20: your friend gets $20 toward their first booking, and you get $20 when they complete it.
Where credit comes from
| How you get it | Amount | When it's added |
|---|---|---|
| Signing up with a friend's invite link | $20 | When you create your account through their link. |
| A friend you invited completes their first booking | $20 | When their first job is paid. |
| Your sitter cancels within 24 hours of the start | $10 | When they cancel. The notification says the credit is on its way. |
There's no promo code field in the app. Credit is added to your account for you.
See your balance
- The top of the Me tab shows your credit next to your completed jobs, whenever you have some.
- Go to Me, then Account. The Payments row ("Wyndy credit & job history") shows the balance.
- Tap Payments for the details. A card says "You've got credit" with the amount and "Automatically applied to your next booking".
The Payments screen also lists your Completed jobs for one year at a time: how many, how much you spent, and each job with the sitter, the date and what you paid. Tap the year to pick another one, or tap a sitter to open their profile.
How credit is used
You don't need to do anything. When you pay for a job, your credit comes off the total and shows as a Wyndy Credit line on the wrap-up. Your card covers whatever is left.
| Your credit is | What happens |
|---|---|
| Less than the job total | All of it is used, and your card pays the rest. |
| Equal to or more than the job total | The job is fully covered and your card isn't charged. The job card says "Covered by your credit", and the receipt says "Paid with Wyndy Credit". The rest stays on your account. |
For example, with $20 of credit and a job total of $94.67, your card is charged $74.67.
Give $20, Get $20
-
Go to Me, then Invite friends.
The row says "Give $20, get $20". Your personal link is at the top of the screen. -
Tap Share link or Copy link.
Share opens your phone's share sheet with a short message recommending Wyndy and your link. Copy puts the link on your clipboard to paste anywhere. -
Your friend signs up through the link.
They get $20 toward their first booking. -
Your friend completes their first booking.
You get $20 in Wyndy credit.
The screen has two counters, Completed Referrals and Referral Credit Earned, and a How's it work? section with the same three steps. Friends who've completed their first booking are listed under Completed Referrals by first name and last initial.
What your friend sees
Your link opens a wyndy.com page that says you sent them a $20 credit toward their first Wyndy sitter, "Create your account to claim it." and "Your $20 will be applied automatically to your first booking." They download the app and sign up, and the credit is waiting when they pay for their first job.
The rules
- You can't use your own link.
- Each parent can be referred once. If your friend already used someone else's link, yours doesn't add another credit.
- You earn your $20 when your friend's first booking is completed and paid, not when they sign up.
School codes
A school code isn't a discount. It tells Wyndy which school to donate to when you book. Your price stays the same.
-
Go to Me, then Account, then School Code.
The row shows your code, or "None". -
Type the code under Your school code.
The field shows XXXXXX as a placeholder. -
Tap Save.
You'll see "School code updated". Tap Done.
The screen opens with "Support your school" and "Wyndy will donate to your school every time you hire a Wyndy sitter!" The info icon opens School Codes, with a link to wyndy.com/schools to learn about the program or submit your school.
With a code saved, the screen shows "Your school code is active", the code, and "Wyndy donates to your school on every booking". Tap Change code to switch schools. If your school isn't part of the program yet, it can find out more and sign up at wyndy.com/schools.
Good to know
- Credit applies to jobs. It comes off a job's total when you pay, and it's used on the next job you pay for.
- Credit shows up on receipts. Past jobs paid partly with credit show what you paid and the credit used.
Questions
Where do I enter a promo code?
There's no promo code field. Credit from invites and other sources is added to your account automatically.
My friend signed up but I didn't get credit. Why?
Your $20 arrives when their first booking is completed and paid. If they signed up without your link, or someone else referred them first, the referral doesn't count for you.
Does credit expire?
The app doesn't show an expiry date for invite or cancellation credit. If you have a question about a balance, contact the Wyndy team from Me, then Help.
Does a school code lower my price?
No. It sends a donation to your school from Wyndy. You pay the same.
Related
Still stuck? Open the Wyndy app and go to Me, then Help, or contact the Wyndy team.